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people's gamete of emotions when they do with us and the taxi services division. he has always been very supportive and collaborative with his colleagues and he has built a good working relationship with everyone. chatwick has been instrumental in developing polices and procedures to better serve our stakeholders and has done an excellent job of analyzing and troubleshooting issues. he has been particularly important in transforming our permit renewal process for more than 7,000 taxi drivers from an in-person renewal process on a single renewal date to a rolling system, and ability for drivers to renew by mail. he has stepped up to the plate and he is performing better than i must say a lot of our full-time professional staff, in fact. so we're very proud to recognize him today for his achieves. i would like to introduce chris, our director of taxi services >> good afternoon. >> it's a real pleasure for me to recognize a gem of an employee like chadwick lee, he really made a difference during a time of transition, not just for his incredible volunteerism and paying his own way to come
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